Four managers had employees engage in dangerous behaviors at work. Joe complimented the employees who did not perform the dangerous behavior. George held a meeting on safety issues and reprimanded the employee during it. Jennifer was so upset that she criticized her employee telling her how unwise she was. Hope pulled her employee aside, reprimanded him for his behavior and suggested a way he could better handle the situation in the future. Who handled the situation in a way that would BEST reduce the chance of dangerous behavior occurring again?
A) Joe
B) George
C) Jennifer
D) Hope

Question

Quizplus · Accepted Answer

Hope not only reprimanded the employee but also provided feedback and guidance on how to handle the situation better in the future, which would help reduce the chance of dangerous behavior reoccurring. This approach is more effective than simply complimenting or criticizing the employee. Holding a meeting on safety issues, like George did, can also be effective but it is not clear from the given information whether it was done in a way that would reduce the chance of dangerous behavior occurring again.

Four Managers Had Employees Engage in Dangerous Behaviors at Work