The fact that Wal-Mart not only claims to have the lowest prices but is actually willing to follow through with price matching demonstrates which idea from organizational culture theory?
A) When espoused assumptions and enacted assumptions are aligned, the culture is likely to be stronger and more coherent.
B) When the artifacts of a company reflect the values of a company, the culture is likely to be stronger and more coherent.
C) When the stories of a company reflect the leaders and heroes of the organization, the culture is likely to be stronger and more coherent.
D) When espoused values and enacted values are aligned, the culture is likely to be stronger and more coherent.
E) When the artifacts of a company reflect the assumptions of a company, the culture is likely to be stronger and more coherent.

Question

Quizplus · Accepted Answer

This question is asking about the idea from organizational culture theory that is demonstrated by Wal-Mart's claim and practice of price matching. Espoused values refer to the values that a company claims to have, while enacted values refer to the values that are actually demonstrated in practice. In this case, Wal-Mart's espoused value of having the lowest prices is aligned with their enacted value of price matching, which demonstrates the idea that when espoused values and enacted values are aligned, the culture is likely to be stronger and more coherent. Therefore, choice D is the best answer.

The Fact That Wal-Mart Not Only Claims to Have the Lowest