Which of these is a process whereby companies find out how others do something better than they do and then try to imitate or improve on it?
A) TQM
B) Continuous improvement
C) Benchmarking
D) Empowerment
E) MBO

Question

Quizplus · Accepted Answer

Benchmarking is a process of comparing a company's practices and performance metrics against industry standards or best practices of other companies in the same field. This allows the company to identify areas where they may be falling short and make improvements.

Which of These Is a Process Whereby Companies Find Out