Question 1

Briefly describe systems theory, including synergy and negative entropy.

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Question 2

What makes consumer-to-consumer e-commerce possible? What are some examples of consumer-to-consumer e-commerce?

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Question 3

The ______________________________ can be defined as one in which everyone is engaged in identifying and solving problems, enabling the organization to continuously experiment, change, and improve, thus increasing its capacity to grow, learn, and achieve its purpose.

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Question 4

Describe the assumptions behind McGregor's Theory X and Theory Y. How do the theories relate to the classical perspective on management and early human relations ideas?

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Question 5

The writings of Fayol, Taylor, and Weber provide the foundation for modern management. Identify the school of thought associated with each writer and compare the focus that each writer takes in relation to the organization.

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Question 6

____________________ refers to contracting out selected functions or activities to other organizations that can do the work more cost-efficiently.

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Question 7

Discuss the advantages and disadvantages of Taylor's Scientific Management.

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Question 8

List the three assumptions associated with McGregor's Theory X.

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Question 9

List three of the basic ideas of scientific management.

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Question 10

Discuss the differences between the case view, the universalist view, and the contingency view.

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Question 11

________________________________________ refers to the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

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Question 12

____________________ means giving employees the power, freedom, knowledge, and skills to make decisions and perform effectively.

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Question 13

Identify and briefly describe the interacting elements in a learning organization.

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Question 14

Briefly describe what happened in the Hawthorne Studies and explain the results and conclusions of these studies.

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Question 15

List the five components of the basic systems theory of organizations.

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Question 16

__________________________________________________ collect and manage large amounts of data about customers and make them available to employees, enabling better decision making and superior customer service.

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Question 17

________________________________________ refers to the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

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Question 18

There are three types of e-commerce. They are ______________________________________________________________________.

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Question 19

The efforts to systematically to find, organize, and make available a company's intellectual capital and to foster a culture of continuous learning and knowledge sharing so that a company's activities build on what is already known is called ___________________________________.

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Quiz 2: The Evolution of Management Thinking

Briefly describe systems theory, including synergy and negative entropy.

What makes consumer-to-consumer e-commerce possible? What are some examples of consumer-to-consumer e-commerce?

The ______________________________ can be defined as one in which everyone is engaged in identifying and solving problems, enabling the organization to continuously experiment, change, and improve, thus increasing its capacity to grow, learn, and achieve its purpose.

Describe the assumptions behind McGregor's Theory X and Theory Y. How do the theories relate to the classical perspective on management and early human relations ideas?

The writings of Fayol, Taylor, and Weber provide the foundation for modern management. Identify the school of thought associated with each writer and compare the focus that each writer takes in relation to the organization.

____________________ refers to contracting out selected functions or activities to other organizations that can do the work more cost-efficiently.

Discuss the advantages and disadvantages of Taylor's Scientific Management.

List the three assumptions associated with McGregor's Theory X.

List three of the basic ideas of scientific management.

Discuss the differences between the case view, the universalist view, and the contingency view.

________________________________________ refers to the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

____________________ means giving employees the power, freedom, knowledge, and skills to make decisions and perform effectively.

Identify and briefly describe the interacting elements in a learning organization.

Briefly describe what happened in the Hawthorne Studies and explain the results and conclusions of these studies.

List the five components of the basic systems theory of organizations.

__________________________________________________ collect and manage large amounts of data about customers and make them available to employees, enabling better decision making and superior customer service.

________________________________________ refers to the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

There are three types of e-commerce. They are ______________________________________________________________________.

The efforts to systematically to find, organize, and make available a company's intellectual capital and to foster a culture of continuous learning and knowledge sharing so that a company's activities build on what is already known is called ___________________________________.