Question 1

An organization's ________________________________________ consists of the hardware, software, telecommunications, database management, and other technologies it uses to store data and make them available in the form of information for organizational decision making.

Accepted Answer

The answer of An organization's ________________________________________ consists of the hardware,...

Question 2

Software that uses sophisticated decision-making processes to search raw data for patterns and relationships that may be significant is called
A) data warehousing.
B) networking.
C) knowledge management.
D) data mining.
E) none of these.

Accepted Answer

The process described in the statement is known as data mining. Data mining involves the use of complex algorithms and techniques to analyze large amounts of data and identify patterns or relationships that may be useful in making decisions or predictions. Data warehousing involves the storage and management of large amounts of data in a central location, while networking refers to the communication between multiple computer systems. Knowledge management involves the organization and sharing of information within an organization.

Question 3

____________________ is a Web site that allows anyone with access, inside or outside the organization, to create, share, and edit content through a simple, browser-based user interface.

Accepted Answer

The answer of ____________________ is a Web site that allows...

Question 4

__________ is an effort to systematically gather knowledge, make it widely available in the organization, and foster a culture of learning.
A) An ERP
B) Knowledge management
C) Data mining
D) Empowerment
E) Data warehousing

Accepted Answer

Knowledge management is the process of gathering, organizing, and sharing knowledge and information within an organization to promote learning and improve decision-making. It involves creating a culture that values knowledge and encourages its acquisition and dissemination. ERPs, data mining, and data warehousing are all related to managing data but are not specifically focused on knowledge management. Empowerment is also important but not directly related to knowledge management.

Question 5

____________________ are unsummarized and unanalyzed facts and figures.

Accepted Answer

The answer of ____________________ are unsummarized and unanalyzed facts and...

Question 6

____________________ information system is a computer-based information system that supports a company's day-to-day operations.

Accepted Answer

The answer of ____________________ information system is a computer-based information...

Question 7

A single point of access for employees to multiple sources of information that provides personalized access on the corporate intranet is called a:
A) customer relationship management
B) business performance dashboard
C) enterprise resource planing system
D) knowledge management portal
E) performance taillight

Accepted Answer

A knowledge management portal provides a single point of access for employees to multiple sources of information on the corporate intranet. It allows for personalized access to information, making it easier for employees to find what they need. The other options listed do not fit this description.

Question 8

____________________ networking is online interaction in a community format where people share personal information and photos, produce and share all sorts of information and opinions, or unify activists and raise funds.

Accepted Answer

The answer of ____________________ networking is online interaction in a...

Question 9

A computer-based information system that supports a company's day-to-day operations is known as a(n) ________________________________________.

Accepted Answer

The answer of A computer-based information system that supports a...

Question 10

_________________________ file sharing allows PCs to communicate directly with one another over the Internet, bypassing central databases, servers, control points, and Web pages.

Accepted Answer

The answer of _________________________ file sharing allows PCs to communicate...

Question 11

Which of the following is the use of a huge database that combines all of a company's data and allows users to access the data directly, create reports, and obtain answers to what if questions?
A) Data warehousing
B) Networking
C) Knowledge management
D) Data mining
E) None of these

Accepted Answer

A data warehouse is a huge centralized database that integrates all the data generated by different applications and systems operated by a company. It allows users to access this data directly and create detailed reports, analyses, and other business intelligence tools to help make informed business decisions. This type of database is specifically designed for data analysis and is used extensively by organizations to support decision-making processes, strategic planning, and other operational needs. Networking and knowledge management, on the other hand, are not directly related to data warehousing, and data mining refers to the process of discovering patterns and insights from information stored in a data warehouse.

Question 12

__________ systems help companies track customers' interactions with the firm and allow employees to call up information on past transactions.
A) customer relationship management
B) business performance dashboard
C) enterprise resource planing system
D) knowledge management portal
E) performance taillight

Accepted Answer

Customer relationship management (CRM) systems are specifically designed to help companies manage their interactions with customers and track customer data, including information on previous transactions. This information can be used to improve customer service, personalize marketing efforts, and enhance overall customer satisfaction.

Question 13

The three operations information systems are TPS, ___________________________________, and ________________________________________.

Accepted Answer

The answer of The three operations information systems are TPS,...

Question 14

CASE
Scenario - B.J. Patel
B.J. Patel is an executive with Technocraft Productions. This morning, B.J. has been attending a top management meeting exploring the potential value of using a new computer system at Technocraft. The executive team has reached a consensus opinion that the new system should be able to increase the effectiveness and the efficiency of operations and services. B.J. has been assigned to work directly with computer system vendors and to develop the best system for Technocraft.
-If B.J. needs to record and process data resulting form business operations, he should consider a(n)
A) TPS.
B) EIS.
C) DSS.
D) IRS.
E) PCS.

Accepted Answer

A Transaction Processing System (TPS) is designed to record and process data resulting from the business operations of an organization. Since B.J. has been assigned to work with computer system vendors and develop the best system for Technocraft, he would need to consider implementing a TPS to ensure smooth operations and services.

Question 15

A(n) __________ system collects, processes, and provides information about an organization's entire enterprise, including orders, product design, production, purchasing, inventory, distribution, HR, receipt of payments, and forecasting of future demands.
A) GIS
B) GDSS
C) ERP
D) EIS
E) DSS

Accepted Answer

An ERP (Enterprise Resource Planning) system is designed to integrate and manage all the functions and processes of an organization. It collects, processes, and provides information about various aspects of the enterprise, including orders, product design, production, purchasing, inventory, distribution, HR, receipt of payments, and forecasting of future demands. GIS (Geographic Information System) is a system designed to capture, store, analyze, and manage spatial data. GDSS (Group Decision Support System) is a collaborative technology used to facilitate group decision-making. EIS (Executive Information System) is a specialized system designed to provide strategic information to top-level executives. DSS (Decision Support System) is a system designed to provide analytical tools and information to support decision-making at all levels of an organization. While some of these systems may have some integration capabilities, they are not specifically designed to provide a holistic view of an organization's entire enterprise like an ERP system.

Question 16

Data that have been converted into a meaningful and useful context for the receiver is called ____________________.

Accepted Answer

The answer of Data that have been converted into a...

Question 17

A type of operations information system that records and processes data resulting from routine business transactions such as sales, purchases, and payroll is called a(n) ________________________________________.

Accepted Answer

The answer of A type of operations information system that...

Question 18

A ____________________ is a Web log that allows individuals to post opinions and ideas.

Accepted Answer

The answer of A ____________________ is a Web log that...

Question 19

CASE
Scenario - B.J. Patel
B.J. Patel is an executive with Technocraft Productions. This morning, B.J. has been attending a top management meeting exploring the potential value of using a new computer system at Technocraft. The executive team has reached a consensus opinion that the new system should be able to increase the effectiveness and the efficiency of operations and services. B.J. has been assigned to work directly with computer system vendors and to develop the best system for Technocraft.
-As B.J. has reviewed the development of computer technology, he recognizes that, of the following, the most complex hardware/software combination is
A) a Transaction Processing System.
B) an Executive Information System.
C) an Office Automation System.
D) a Production Information System.
E) none of these.

Accepted Answer

An Executive Information System (EIS) is a complex hardware/software combination designed to support strategic decision-making by executives. It integrates data from multiple sources and provides sophisticated analysis and visualization capabilities. EIS requires high levels of hardware and software integration, and its development and implementation can be challenging. Therefore, among the given choices, EIS is the most complex hardware/software combination.

Question 20

CASE
Scenario - B.J. Patel
B.J. Patel is an executive with Technocraft Productions. This morning, B.J. has been attending a top management meeting exploring the potential value of using a new computer system at Technocraft. The executive team has reached a consensus opinion that the new system should be able to increase the effectiveness and the efficiency of operations and services. B.J. has been assigned to work directly with computer system vendors and to develop the best system for Technocraft.
-B.J. is negotiating with a computer software firm to develop an interactive CBIS that facilitates group communication and decision making. This software is normally classified as
A) artificial intelligence.
B) a collaborative work system.
C) an expert system.
D) an electronic data exchange.
E) none of these.

Accepted Answer

The software being negotiated for by B.J. Patel is an interactive CBIS that facilitates group communication and decision making. Such software belongs to the category of collaborative work systems which are designed to support group decision-making and communication within organizations. Therefore, option B) is the correct choice. The other options do not fit the description of the software being negotiated for.

Quiz 20: Information Technology and E-Business

An organization's ________________________________________ consists of the hardware, software, telecommunications, database management, and other technologies it uses to store data and make them available in the form of information for organizational decision making.

Software that uses sophisticated decision-making processes to search raw data for patterns and relationships that may be significant is called

____________________ is a Web site that allows anyone with access, inside or outside the organization, to create, share, and edit content through a simple, browser-based user interface.

__________ is an effort to systematically gather knowledge, make it widely available in the organization, and foster a culture of learning.

____________________ are unsummarized and unanalyzed facts and figures.

____________________ information system is a computer-based information system that supports a company's day-to-day operations.

A single point of access for employees to multiple sources of information that provides personalized access on the corporate intranet is called a:

____________________ networking is online interaction in a community format where people share personal information and photos, produce and share all sorts of information and opinions, or unify activists and raise funds.

A computer-based information system that supports a company's day-to-day operations is known as a(n) ________________________________________.

_________________________ file sharing allows PCs to communicate directly with one another over the Internet, bypassing central databases, servers, control points, and Web pages.

Which of the following is the use of a huge database that combines all of a company's data and allows users to access the data directly, create reports, and obtain answers to what if questions?

__________ systems help companies track customers' interactions with the firm and allow employees to call up information on past transactions.

The three operations information systems are TPS, _, and ______.

A(n) __________ system collects, processes, and provides information about an organization's entire enterprise, including orders, product design, production, purchasing, inventory, distribution, HR, receipt of payments, and forecasting of future demands.

Data that have been converted into a meaningful and useful context for the receiver is called ____________________.

A type of operations information system that records and processes data resulting from routine business transactions such as sales, purchases, and payroll is called a(n) ________________________________________.

A ____________________ is a Web log that allows individuals to post opinions and ideas.