Which of the following qualifies as a crisis?
A) A social media manager has a typo in a brand's official post.
B) The organization has a major recall of its products and customers are sharing stories that imply there was a cover-up on social media.
C) Someone on twitter posts a negative comment regarding your CEO.
D) All of the above.
Correct Answer:
Verified
Q11: The first social networking site was:
A) ARPNET
B)
Q12: When a brand places the needs/values/desires of
Q13: The listening phase of the social media
Q14: Which legal act has a great deal
Q15: Which of the following is a SMART,
Q17: Vanity metrics are:
A) Measurements that have may
Q18: The three large categories of evaluation in
Q19: Explain the development of social media and
Q20: Briefly describe the social media stages and
Q21: Explain why engagement with social media directly
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