Which of the following is behavior-based information?
A) Improved quality
B) Effective communication
C) Timeliness of response
D) Cost reduction

Question

Quizplus · Accepted Answer

Timeliness of response is a behavior-based information as it relates to the way someone responds or interacts with others.

Answer: A, B, D 
 Improved quality, effective communication and cost reduction are not necessarily behavior-based information as they do not specifically relate to individuals behaviors or actions. They can be influenced by a variety of factors such as process improvements, system upgrades or changes in external factors.

Which of the Following Is Behavior-Based Information