Every Disney employee is thought of and trained to be a host or hostess with the express goal of making sure all guests feel good when they are there. Which of the follow refers to the feelings visitors experience while they are there and long after they've left?
A) affect
B) cognition
C) internalization
D) environment
E) satisfaction

Question

Quizplus · Accepted Answer

Affect refers to the feelings or emotions that visitors experience during and after their visit.

Every Disney Employee Is Thought of and Trained to Be