In order for employees to perceive that the formal procedure used to resolve concerns about unfair treatment is itself fair:

Question

Quizplus · Accepted Answer

In order for employees to perceive that the formal procedure used to resolve concerns about unfair treatment is fair, all of the above conditions must be met. The information used to resolve the issue must be appropriate and accurate, the basis for deciding how to resolve the problem must be clearly explained to all parties involved, all parties involved must have equal and open access to the resolution process, and the system should be flexible enough to be responsive to changing conditions that may require further changes. Only when all of these elements are present can employees feel that the process is fair and just.

In Order for Employees to Perceive That the Formal Procedure