Question 1

Which of the following is a color?

Accepted Answer

Blue is a color, while desk, pen, and car are not.

Question 2

Which of the following is not a primary driver for the digital initiatives undertaken by today's organizations?

Accepted Answer

Increase digitalization is not a primary driver for digital initiatives because it is a result or outcome of digital initiatives rather than a driving force behind them. The primary drivers for digital initiatives are to improve engagement with customers, deliver on customer expectations, and improve product and service offers through digital technologies.

Question 3

All HR functions involving numerous and time-consuming 'administrative processes' that are routine and conducted on a day-to-day basis are which type of activity?

Accepted Answer

HR functions involving routine and time-consuming administrative processes are operational/transactional activities. Relational HR activities involve building and maintaining relationships with employees, while transformational activities involve strategic planning and long-term goals. Self-service applications are technological solutions that allow employees to handle certain HR tasks without direct intervention from HR personnel.

Question 4

Shared Services Centres (SSCs)…

Accepted Answer

Shared Services Centres (SSCs) operate as an internal customer service business, centralizing and standardizing processes to improve efficiency and service quality within an organization.

Question 5

The most outsourced HR activities include:

Accepted Answer

The most commonly outsourced HR activities include payroll, benefits administration, HR information technologies (HR-IT), expatriate relocation, staffing, and training. These activities are often considered transactional processes, and outsourcing them frees up time and resources for HR teams to focus on more strategic initiatives. While performance management and accessing HR information can also be outsourced, they are not as commonly outsourced as the activities listed in choice D.

Question 6

By 'Human Resources 4.0', Dehaze is referring to…

Accepted Answer

Human Resources 4.0 refers to creating a transformational change in people management architecture and ecosystem, aligning with the broader Industry 4.0 trends.

Question 7

A career that is driven by the person, not the organisation is also known as…

Accepted Answer

A protean career is one in which the individual takes control of their own career path, rather than being driven by the organization they work for. They value personal growth and development over job security and are willing to adapt and change according to their own needs and interests. Portfolio careerists (A) take on multiple part-time or freelance jobs instead of a traditional full-time role, shamrocks (B) are a term used to describe a company that has operations in three different countries, and workforce socialization (C) refers to the process of integrating new employees into a company culture.

Question 8

Although, individuals are the chief executive officer (CEO) of their own career, it is the organization's responsibility to provide all of the following except…

Accepted Answer

The organization is responsible for providing resources and opportunities for career development, but it is not their responsibility to fully control or dictate each employee's career path. Ultimately, it is up to the individual to make their own decisions and take ownership of their career.

Question 9

'Networked' and 'Cellular' organisational structures refer to…

Accepted Answer

'Networked' and 'Cellular' organisational structures refer to strategic business units (SBUs) which function independently but by networking with others to share common knowledge and information, akin to human DNA, they learn, grow, and adapt to an uncertain environment.

Question 10

Transformational HR refers to

Accepted Answer

Transformational HR refers to HR activities that go beyond traditional HR functions such as recruitment, training and policies. It involves strategic redirection and renewal, cultural change, learning organisation-driven knowledge management, and leadership development. BPR, accessing HR tools, and MIS are all important functions of HR but do not fall under the scope of transformational HR.

Question 11

Today in the gig economy that is characterised by a labour market consisting of ________ workers.

Accepted Answer

The gig economy is characterised by freelance or independent workers who are hired on a short-term basis for specific tasks or projects. This includes individuals who offer services such as driving for Uber or designing websites as a freelancer. The other options, blue collar and shift workers, generally refer to employees who work in a particular industry or shift schedule, while white collar workers typically have full-time or salaried positions within a company.

Question 12

Digital is all about _________ and __________ is all about digital.

Accepted Answer

Digital transformation is fundamentally about business practices, models, and strategy, and how these can be transformed using digital technologies. Therefore, "Business" is the correct answer as it encompasses the broadest aspects of digital transformation, including how companies operate, market, and innovate.

Question 13

SMAC technologies refer to

Accepted Answer

SMAC technologies refer to Social, Mobile, Analytics, and Cloud. These four technologies are often combined to create solutions for businesses and organizations to improve their operations and reach their customers more effectively. Artificial Intelligence and Machine Learning may be components of Analytics, but they are not part of the SMAC acronym.

Question 14

Contingent workforce is __________ in the gig economy

Accepted Answer

The contingent workforce is essential and common in the gig economy. The gig economy relies on temporary or freelance workers, and the contingent workforce provides a flexible and adaptable solution for meeting the demand for short-term projects or seasonal work. Many companies operating in the gig economy rely heavily on the contingent workforce.

Question 15

STEM skills refer to

Accepted Answer

STEM skills refer to Science, Technology, Engineering, and Mathematics. This term is commonly used to refer to the educational curriculum focusing on these subject areas to develop skills and knowledge for various industries and career paths including but not limited to healthcare, engineering, computer science, data analysis, and research.

Question 16

In the digital world, career management is driven primarily by

Accepted Answer

In the digital world, where the job market and career opportunities are constantly changing, it is the responsibility of the employee to manage their career effectively. This includes staying updated with new skills and technologies, building a professional network, and seeking new opportunities for growth and advancement. Employers may provide some career development support, but ultimately it is up to the employee to take ownership of their own career path. Technology and globalization are factors that can impact career management, but they are not the primary drivers.

Question 17

Which of the following is not a skill required in the knowledge economy

Accepted Answer

Rigid compliance with rules, while important in certain industries, is not necessarily a skill required in the knowledge economy, which values flexibility, creativity, and innovation. The other options listed, such as systems thinking, big data literacy, and analytical skills, are all highly valued skills in the knowledge economy.

Question 18

Today, self-service HR applications are

Accepted Answer

Self-service HR applications have become an integral part of HR services with the advancement of technology. They allow employees to manage their personal information, benefits, and other HR-related tasks without involving HR personnel, which saves time and increases efficiency.

Question 19

The negative impact of technology

Accepted Answer

The negative impact of technology should be recognized and proactively managed. Although technology has brought immense benefits to society, it also has negative impacts such as job displacement and the erosion of privacy. Ignoring or denying these consequences can lead to further negative outcomes. Therefore, proactively managing these negative impacts can help mitigate their effects and lead to more positive outcomes. Options A, C, and D are not appropriate as they do not reflect the reality of the situation or offer practical solutions.

Question 20