Question 1

What will happen to any unsaved data on a computer in standby mode, when there is Power failure?
A)The data is saved by default.
B)Data will be lost if a power failure occurs while the computer is in Standby.
C)Data can be recovered from the temporary files.
D)Data will be saved if a power failure occurs while the computer is in Standby.

Accepted Answer

When a computer is in the standby mode and power fails, all data will be lost.
Key Takeaway: In standby mode, the computer cuts the power to the hard drive and the monitor. All data that you are working on will be stored in the RAM. Since RAM is volatile, all data will be lost if the power goes off. As a precaution, you might want to save the data before putting your computer in this mode or use Hibernate instead.

Question 2

Which of these features enables Microsoft to track interoperability errors related to the Windows XP operating system?
A)Fault recording
B)Error Reporting
C)Error Sending
D)Fault documentation

Accepted Answer

To track interoperability errors related to the Windows XP OS, use the Error Reporting feature.
Key Takeaway: Windows XP uses the Error Reporting feature to report computer and program errors to Microsoft. Microsoft uses these reports to track and fix problems with the operating system and with programs. You can enable, disable, or modify the way that error reporting works on a Windows XP-based computer. When an error occurs, a dialog box is displayed. This box prompts you to report the problem to Microsoft. If you want to report the problem, technical information about the problem is sent to Microsoft over the Internet. If some other user has already faced this problem, reported it to Microsoft, and Microsoft has resolved it, you will receive a link to a web page that contains information about the problem.

Question 3

You would like to look at the network configuration on a computer. Which of the following utilities should be used?
A)ping
B)tracert
C)ipconfig
D)pathping

Accepted Answer

To check the network configuration on a host, use the ipconfig utility.
Key Takeaway: The ipconfig command displays the IP address, subnet mask, default gateway, and the DNS server IPs used by the host. To access this command, click Start, click Run, type cmd, and then type ipconfig at the command prompt. A variety of switches available with the ipconfig command can be used to obtain additional information and perform troubleshooting activities.

Question 4

After installing a new set of device drivers, your Windows XP computer will not boot properly. You believe the new hardware drivers are the cause. How can you verify this?
A)Log onto the computer if you are able and check your resource allocations for device conflicts.
B)Shut down the computer and reboot. Press F8 at the system prompt and select the Last Known Good Configuration.
C)Reload the device drivers you've just installed and reboot the computer.
D)Roll back the device drivers to a different version and reboot the computer.

Accepted Answer

To try to fix this problem, press F8 at the system prompt and select the Last Known Good Configuration option.
Key Takeaway: Windows operating systems store a copy of a system's hardware configuration and driver settings taken from the system's registry when the OS boots successfully. This copy is stored in case a subsequent boot process fails. The OS can then use the record of the Last Known Good configuration to perform a successful boot. Each time the OS boots successfully, it replaces the previous Last Known Good configuration record with the new one from the most recent successful boot.

Question 5

After configuring a compatible new display adapter, how do you configure multiple monitors for the same computer?
A)You do not need to do anything else. The new monitor will automatically be available to the computer.
B)In the Display tab, click Settings and the new monitor icon. Select Extend my Windows desktop onto this monitor. Configure the new display settings.
C)In the Display control panel, designate the new monitor as your primary display and configure the display settings.
D)In the Display control panel under Settings, click Identify and enter a number that will correspond to the monitor icon. Configure the monitor settings.

Accepted Answer

To configure multiple monitors, right-click the desktop and then click Properties. In the Display Properties dialog box, click the Settings tab, click the Display list, select your external monitor, and select the Extend my Windows desktop onto this monitor option. Click Apply or OK.
Key Takeaway: If you to configure multiple monitors on your desktop computer, you would need to have an external monitor and a second video adapter that supports multiple monitors.

Question 6

You are performing a clean installation of Windows XP Professional on a computer that currently runs on Windows 98. During the installation, the system hangs when the text-based portion ends and the GUI setup starts. On further analysis, you infer that there is a problem with a device driver. You want to view the list of drivers as they load. Which of the following should you do?
A)Modify the boot.ini file to include the /sos switch.
B)Restart Setup by using the /dushare switch.
C)Restart the computer and press F8 during the boot process.
D)Restart the computer and select the Last Known Good Configuration.

Accepted Answer

If a system hangs during the installation, particularly when the text-based setup ends and the GUI-based setup begins, modify the boot.ini file to include the /sos switch.
Key Takeaway: The /sos switch displays the device driver names while they are being loaded.

Question 7

Your company has a volume licensing agreement with Microsoft for using Windows XP Professional on 50 client computers. You receive a volume license product key from Microsoft that must be used to install Windows XP Professional on the computers. Since you have lost the Windows XP Pro CD that was sent by Microsoft, you must purchase a new copy of the installation disc. During the Windows XP Pro setup using the attended installation method, you type the volume license key and the setup displays an error message that states "Invalid product key." How should you proceed?
A)Use the product key at the back of the retail copy of the CD.
B)Contact Microsoft for a volume license version of the CD-ROM and use the key that comes with it.
C)Contact a Microsoft Activation center to obtain a product activation key.
D)Create an unattended installation answer file with your company's volume license product key and continue the installation.

Accepted Answer

To be able to use the volume licensing agreement from Microsoft, you would need to have the volume retail version of the CD and the key for that CD.
Key Takeaway: The licenses acquired through Microsoft's volume licensing programs need not be activated. Volume license customers should input a volume license product key when installing Windows XP from a volume license media. The product key on a retail version of the XP CD cannot be used to install volume license copies.

Question 8

You are working as an administrator at an organization. All users have video capture cards and USB-connected digital video cameras connected to their computer. They have used the built-in Windows XP Professional drivers to install these devices. Last week one of the users updated her drivers from the manufacturer's website. After the drive update, she rebooted the computer and received an error message stating that a service or driver failed to start. Once logged in, the user noticed that the video capture card and digital video camera was inaccessible. What should be your first step to get the devices to work?
A)Restart her computer using the last known good configuration.
B)Restart her computer by using the Recovery console and disable the new set of drivers.
C)Select the Roll Back Driver option in the device's properties in the Device Manager.
D)Reseat the devices.

Accepted Answer

The first and foremost thing to do while trying to get a failed device driver to update is to try to roll back the driver to a previous edition which worked.
Key Takeaway: If a hardware device stops working with the first version of the driver used, you may install an updated version to make it work. Unfortunately, this may actually do more harm than good. In such a situation (or when you try an updated driver just for the heck of testing it), you should revert to the previous version of the driver using the driver rollback feature. Each time you update a driver, Windows XP automatically saves a copy of the previous driver on a computer. Driver Rollback permits only one level of rollback (only one prior driver version can be saved at a time).This feature is available for all device classes except printers.

Question 9

You want to view the IP address to NETBIOS name-mapping on your Windows XP computer. Which of the following files should you access?
A)HOSTS
B)Boot.ini
C)Config.sy
D)LMHOSTS

Accepted Answer

The IP address to NETBIOS name-mapping is stored in the LMHOSTS file on a Windows XP OS.
Key Takeaway: The LMHOSTS or the LAN Manager Hosts file is used to enable domain name resolution under Windows when other methods fail. In Windows XP, you would need to navigate to %windir%\system32\drivers\etc\ to access the LMHOSTS file.

Question 10

Which of the below options in Driver Signing displays a message before installing an unsigned device driver?
A)Remove
B)Ignore
C)Warn
D)Block

Accepted Answer

By default, the Warn option displays a message before installing an unsigned device driver on a Windows XP OS.
Key Takeaway: Windows XP includes three different options for driver signing. The option that is chosen, instructs the Windows XP OS what to do when you are trying to install an unsigned driver. The Ignore option, if chosen will automatically install the unsigned drivers. The Warn option displays a warning and will let you choose an action during the unsigned driver installation. The Block option makes sure that unsigned drivers are never installed on the computer.

Question 11

Which of the following tabs under the System Configuration utility can be used to prevent unwanted programs from automatically starting when the computer boots?
A)System.ini
B)Boot.ini
C)Service
D)Startup

Accepted Answer

The Startup tab is used to prevent unwanted programs from automatically starting when a computer boots.
Key Takeaway: Many times, a computer takes a long time to settle down once it is boots. The most common reason for this-other than a virus infection-is unwanted or unintended programs starting up when the computer boots. To disable these programs from startup, click Start, click Run, and then type msconfig in the run window. This displays a System Configuration Utility window. Click the Startup tab and uncheck the programs that should not open during the startup. Click
Apply and then OK to validate these settings.

Question 12

On a Windows XP computer, an Enforce Password History option is configured with a value of 7. What does this option do?
A)Specifies that a user's password must be 7 characters in length. No other password lengths are accepted.
B)Restricts the user to log into his account with that password 7 times before the system requires him to change it.
C)Restricts a user's password length to less than 7 characters. Higher password lengths are not accepted.
D)Restricts the user from re-using an old password that was used in the last 7 password changes, including the current one.

Accepted Answer

The Enforce Password History is a security feature that restricts a user from re-using an old password that was used in the last 7 password changes, including the current one.
Key Takeaway: This option determines the number of unique new passwords that have to be associated with a user account before an old password can be reused. The value must be between 0 and 24 passwords. This policy enables administrators to enhance security by ensuring that old passwords are not continually reused. By default, this setting is defined in the Default Domain Group Policy object and in the local security policy of workstations and servers with a value of 1.

Question 13

On a Windows XP computer, which file provides the list of hardware and software on the computer to ntldr.exe during the boot process?
A)Boot.ini
B)Config.sys
C)Ntdetect.com
D)Boot.exe

Accepted Answer

During the boot process, ntdetect.com provides the list of hardware and software to ntldr.exe.
Key Takeaway: Ntdetect.com is a component of Microsoft Windows NT-based operating systems that are used during the Windows NT startup process. It is responsible for detecting basic hardware that will be required to start the operating system. It is invoked by NTLDR and returns the information it gathers to NTLDR when finished. Then that information can be passed on to Ntoskrnl.exe, the Windows kernel.

Question 14

You install a new printer on a Windows XP Professional computer and share this printer with the other users in your network. When you try to print for the first time using this printer, the output is several pages of unreadable characters. All other users report the same issue. How should you fix this problem?
A)Configure the printer to print directly to the print device. Instruct the other users to make the same configuration.
B)Run the Add Printer Driver Wizard to install the correct printer driver on your computer.
C)Configure the printer to use the WinPrint print processor and use RAW as the default data type.
D)Configure the printer to hold mismatched documents. Disable the advanced printing features.

Accepted Answer

To fix this problem, you must install appropriate drivers for your printer. A problem with garbled or unreadable characters occurs when the correct version of the printer driver is not installed.
Key Takeaway: The printer may respond to your print commands even though the appropriate version of the driver is not installed. However, it prints garbled characters. To fix this problem, you must uninstall the current version of the printer drivers and install an updated/more appropriate version of drivers. Printer drivers cannot be rolled back.

Question 15

You are on a routine business visit to one of your branch offices in India. You start your laptop, connect the network cable, and login. You open Microsoft Internet Explorer and receive a "Page cannot be displayed" error for any website you try to open. Upon checking the IP address, you notice that it is 169.254.0.3 with a subnet mask of 255.255.0.0. Which of the following best describes why your laptop has 169.255.0.3 as the IP address?
A)TCP/IP is not installed on your laptop computer.
B)NIC is faulty.
C)Network cable is faulty.
D)DHCP is not able to provide a valid IP address, hence an APIPA is assigned.

Accepted Answer

A 169.255.X.X series IP address is an APIPA IP address. This is assigned only when a valid IP address cannot be obtained from the DHCP server.
Key Takeaway: APIPA is a DHCP failover mechanism that assigns an IP address to a host when DHCP servers are nonfunctional. APIPA exists in all popular versions of Windows except Windows NT. The APIPA range is from 169.254.0.1 to 169.254.255.254. In APIPA, all devices use the default network mask 255.255.0.0 and all reside on the same subnet. APIPA is enabled on all DHCP clients in Windows unless the computer's Registry is modified to disable it. APIPA can be enabled on individual network adapters.

Question 16

Which of the following remote access authentication protocols does not support sending encrypted password information?
A)PAP
B)CHAP
C)MS-CHAP
D)MS-CHAP v2

Accepted Answer

Password Authentication Protocol or PAP does not support encryption. Hence, it is more vulnerable to attack than other protocols and must be used only when the remote access client does not support any other method of authentication.
Key Takeaway: PAP transmits unencrypted ASCII passwords over the network. It is used as a last resort, when the remote server does not support a stronger authentication protocol, like CHAP or EAP.

Question 17

You are a member of a knowledge-sharing forum that discusses troubleshooting issues on Windows operating systems. The forum needs you to login every time you access content. While many other users state that their computer remembers their username and password, you need to enter it every time you login. What is the most likely cause of the problem?
A)Internet Explorer security is configured to block cookies from the forum.
B)Appropriate file permissions are not granted to allow the forum to store your user name and password.
C)Windows Firewall is blocking authentication requests from the website.
D)The SSL certificate on the forum is invalid.

Accepted Answer

The username and password used to access the forum would have been stored if the IE was not configured to block cookies from the forum. To be able to make your computer remember your username and password, you must accept cookies from the forum.
Key Takeaway: Your user name and password are remembered by storing them in a "cookie." Your web browser stores this cookie in a file on your system. To modify the existing settings on your computer, go to the Tools menu, select Internet Options, click the Content tab, and then click the AutoComplete button. In the AutoComplete Settings window, check (or uncheck) the options you would like to use.

Question 18

You've installed and are attempting to share files with other computers on your local network. Although the Windows Firewall is enabled, it is configured to allow IIS traffic. Your IP address is 192.168.10.2. When another user on the network tries to access your computer, he receives an error message indicating that the server could not be found. If you've configured IIS using the default settings, which of the following is the URL that someone has to type to access your computer?
A)http://192.168.10.2/80
B)ftp://192.168.10. 2:80/
C)http://www.192.168.10. 2/
D)http://192.168.10.2:80/

Accepted Answer

Anyone who is trying to access your computer should type to be able to access it. Key Takeaway: The general syntax for accessing a computer when IIS is configured is http://: /. In this case, since default settings are used and it's an HTTP access, you need to type in your browser. If you want higher security, then you should change the port number used for access-that way the access port number is not generic and is more secure. This can be done by specifying a port number in the TCP Port field in the website tab in the Default website Properties window.

Question 19

Your computer is running Windows XP Professional with Service Pack 1 installed without the Internet Connection Firewall or ICF enabled. You frequently use the Remote Desktop feature to connect to your home computer. A couple of days ago, all computers at your office were upgraded to Service Pack 2 versions. After the upgrade, you are not able to connect to your home computer. Which of the following could fix the problem?
A)Uninstall the Service pack on the computer.Remote Desktop is disabled with Service Pack by default.
B)Remote Desktop should be added to the list of Windows Firewall exceptions.
C)Reselect the Allow Users to Remotely Connect to this Computer check box on the Remote tab of the System Properties dialog.
D)Re-enable Remote Desktop,

Accepted Answer

ICF is enabled by default when Service Pack 2 is installed. ICF will block Remote Desktop. To be able to connect the home computer, you should add Remote Desktop to the list of Windows Firewall exceptions.
Key Takeaway: Windows XP's Internet Connection Firewall (ICF) protects your network against undesired incoming traffic from the Internet. It creates a protective barrier between your network and the Internet, only passing through traffic that you've requested. This is enabled by default when Service Pack 2 is installed. To enable ICF on an Internet connection, open the Network Connections folder, right click the desired connection, and click Properties. To add Remote Desktop to the list of Windows Firewall exceptions, choose Control Panel, open the Security Center utility, select Windows Firewall, open the Exceptions tab, and click the Add Program button. In the Add a Program dialog, click Browse and locate the application you wish to allow.

Question 20

Joe, Jane, and Jack work as teachers at a school. They have been assigned one laptop computer, which they need to share among themselves. The laptop has Windows XP installed. What should be done so that each of them has their data and user preferences stored and maintained separately from one another?
A)Create three separate partitions and ask them each to use one.
B)Use the msconfig tool to segregate their data.
C)They should create separate hardware profiles and use them individually.
D)They should create different local user accounts and use them individually.

Accepted Answer

For three users to use a laptop computer without being able to access each other's data, you must configure three local user accounts.
Key Takeaway: You can create separate accounts for each person that will be using the computer. This allows each user to have their own document folders and settings such as wallpaper, Start menu, visual style, and so forth. You can create and configure user accounts with the User Accounts tool in the Control Panel. To open the User Accounts tool, open Control Panel from the Start menu, and then double click User Accounts. Click Create a new account in the Pick a task list box, type the name that you want to use for the account, and then click Next. Select the desired account type, and then click Create Account.

Quiz 1: Mcsa -Xp

What will happen to any unsaved data on a computer in standby mode, when there is Power failure?

Which of these features enables Microsoft to track interoperability errors related to the Windows XP operating system?

You would like to look at the network configuration on a computer. Which of the following utilities should be used?

After installing a new set of device drivers, your Windows XP computer will not boot properly. You believe the new hardware drivers are the cause. How can you verify this?

After configuring a compatible new display adapter, how do you configure multiple monitors for the same computer?

You want to view the IP address to NETBIOS name-mapping on your Windows XP computer. Which of the following files should you access?

Which of the below options in Driver Signing displays a message before installing an unsigned device driver?

Which of the following tabs under the System Configuration utility can be used to prevent unwanted programs from automatically starting when the computer boots?

On a Windows XP computer, an Enforce Password History option is configured with a value of 7. What does this option do?

On a Windows XP computer, which file provides the list of hardware and software on the computer to ntldr.exe during the boot process?

Which of the following remote access authentication protocols does not support sending encrypted password information?