Technology has provided faster and more efficient ways for salespeople to communicate with their customers. With respect to communicating with customers, which strategies should salespeople follow?
A) Use e-mail because it is quick and can be read/sent any time of the day or night.
B) Use voice mail because most people are familiar with it.
C) Use the telephone because it is inexpensive and allows for two-way interaction.
D) Use whatever communication method the customer prefers.

Question

Quizplus · Accepted Answer

Using the communication method the customer prefers ensures that the message is received in a manner that is most convenient and effective for them, enhancing the customer experience and potentially improving response rates.

Technology Has Provided Faster and More Efficient Ways for Salespeople