According to the textbook, which type of communications technology sometimes backfires on sales organizations by actually frustrating their customers rather than helping them?
A) e-mail
B) facsimile
C) voice mail
D) texting

Question

Quizplus · Accepted Answer

The textbook states that voice mail can sometimes backfire on sales organizations by frustrating their customers. This is because customers may not want to leave a message or may find it difficult to navigate through a long list of options.

According to the Textbook, Which Type of Communications Technology Sometimes