Question 1

Discipline is defined as

Accepted Answer

Discipline encompasses all the given aspects: it is a tool for achieving shared goals and fostering goal-oriented behavior, a means of teaching, training, and remediation, and can involve adversarial processes, especially in contexts where it is used to correct behavior.

Question 2

According to the text, in order to maintain discipline, management needs to condition officers in order to promote

Accepted Answer

To maintain discipline, conditioning officers to promote obedience, internal self-control, and acceptance of punishment is essential. This comprehensive approach ensures that officers adhere to rules and regulations, manage their behavior effectively, and understand the consequences of their actions, contributing to a disciplined and orderly environment.

Question 3

According to the text, what creates natural parameters for accepted and expected behavior in an organization?

Accepted Answer

Both unity of purpose and technical expertise contribute to creating natural parameters for accepted and expected behavior in an organization.

Question 4

Who usually has direct responsibility for accomplishing the organization's mission, goals, and objectives through the efforts of subordinates?

Accepted Answer

The sergeant typically has direct responsibility for achieving the organization's mission, goals, and objectives through managing and guiding the efforts of subordinates.

Question 5

According to the text, what two skills "come with the stripes"?

Accepted Answer

Problem solving and counseling are the skills that are implied to "come with the stripes," suggesting that these abilities are integral to the responsibilities or roles associated with a position of leadership or authority.

Question 6

The misuse of power by first-line supervisors results in all of the following except it

Accepted Answer

The misuse of power by first-line supervisors can harm the authority over subordinates by creating confusion, resentment, and diminishing trust. Therefore, it does not enhance legitimate authority over subordinates.

Question 7

According to the text, disciplinary action should be

Accepted Answer

Disciplinary action should be both proactive and reactive. Proactive measures help prevent issues before they occur, while reactive measures address issues after they have happened.

Question 8

Discipline based on the use of punishment rather than rewards is

Accepted Answer

Negative discipline is based on the use of punishment to deter undesired behavior, while positive discipline is focused on rewarding positive behavior. Retributive and penal discipline are synonymous with negative discipline in that they are punitive in nature.

Question 9

What type of discipline is used to prevent deviation for group-shared expectations without resorting to punishment?

Accepted Answer

Positive discipline focuses on promoting good behavior and preventing deviation from group-shared expectations by reinforcing positive actions and creating a positive environment rather than resorting to punishment. This approach aims to encourage self-discipline and responsibility rather than using fear or coercion.

Question 10

Based on the "hot stove" concept, discipline should be all of the following except

Accepted Answer

The "hot stove" concept compares discipline to touching a hot stove. It should be immediate, consistent, and impersonal in order to be effective. However, it should not be harsh or punitive, as the goal is to correct behavior and teach rather than simply punish.

Question 11

The words "disciple" and "discipline" have the same root meaning.

Accepted Answer

Both words come from the Latin word "discipulus," which means "learner" or "pupil." "Discipline" refers to the process of teaching and training someone, while "disciple" refers to a follower or student of a particular teacher or religion.

Question 12

Money and material rewards are not very powerful incentives and do not have a dramatic impact on job-related behavior in law enforcement agencies.

Accepted Answer

Research shows that money and material rewards can be powerful incentives for job-related behavior in law enforcement agencies, as they can increase motivation and job satisfaction. However, it is important to note that they are not the only factors that impact behavior and other factors such as organizational culture, leadership, and job autonomy also play a significant role.

Question 13

Recognition of an employee is not as strong of an incentive as money and other material rewards.

Accepted Answer

While money and material rewards can be strong motivators, recognition and appreciation are important as well. In fact, many employees value recognition and feeling appreciated just as much or even more than financial rewards. A lack of recognition can negatively impact employee morale and engagement. It is important for employers to find a balance between material rewards and recognition to effectively motivate and retain employees.

Question 14

Sergeants are expected to increase the employees' productivity through negative discipline.

Accepted Answer

Negative discipline, such as punishments and reprimands, is not an effective way to increase productivity in employees. A sergeant should use positive reinforcement and proper training to motivate and improve performance.

Question 15

According to the text, one key to success as a disciplinarian is to never lose control.

Accepted Answer

The text states that "one key to success as a disciplinarian is to never lose control."

Question 16

According to the text, one key to effective discipline is to stay as involved as possible in an employee's private life because it helps build strong relationships and trust.

Accepted Answer

The text does not suggest staying involved in an employee's private life as a key to effective discipline. It emphasizes clear communication, setting clear expectations, being consistent, and providing support and resources for improvement.

Question 17

A sergeant's actions must be legal, reasonable, inconsistent, and timely.

Accepted Answer

A sergeant's actions must be legal, reasonable, consistent, and timely, not inconsistent.

Question 18

According to the text, from time to time, it is okay if a supervisor bends a few rules, because nobody is perfect.

Accepted Answer

The text does not mention anywhere that it is okay for a supervisor to bend rules. In fact, it emphasizes the importance of following rules and regulations to maintain a professional and ethical work environment.

Question 19

Failure to sustain a disciplinary action against an employee puts the supervisor at a risk for a subsequent civil suit.

Accepted Answer

If a supervisor fails to sustain a disciplinary action against an employee, it may indicate negligence or failure to properly address the issue, which can lead to legal consequences and an increased risk for a subsequent civil suit.

Question 20

According to Dale Carnegie, there are 15 ways in which a sergeant can change a person's attitude without offending them.

Accepted Answer

Dale Carnegie's book "How to Win Friends and Influence People" outlines principles for handling people, making friends, and influencing others, but it does not specifically mention "15 ways in which a sergeant can change a person's attitude without offending them." The book provides broader advice applicable to various interpersonal relationships.

Quiz 10: Discipline-An Essential Element of Police Supervision