Traditionally, CRM technology solutions have exhibited all of the following EXCEPT
A) been extremely expensive
B) required lengthy implementations
C) required large numbers of highly skilled workers
D) been relatively easy to integrate with other environments
E) required a cash investment with a long time to the targeted return on investment
Correct Answer:
Verified
Q21: Biometric research technology uses sensors to track
Q22: Network analysis analyzes the sentiment of chatter
Q23: Crowdsourcing forecasts ideas, opinions, etc. based upon
Q24: Crowdsourcing is when users participate online to
Q25: Burberry's Bespoke program enables customers to design
Q27: Service based applications have become increasingly accepted
Q28: New positions being created in organizations to
Q29: Current trends in CRM technology solutions include
Q30: Customer contact technologies include all of the
Q31: Chat session capability and SMS are examples
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