Question 1

Which is NOT an output of the Monitor and Control Program Work process?

Accepted Answer

Performance reports are not an output of the Monitor and Control Program Work process.
Key Takeaway: All work completed in a program is monitored and controlled using the Monitor and Control Program Work process. The key outputs to the process are change requests, forecasts, and communication messages. Performance reports are an output to the Develop Program Team process.

Question 2

Which is NOT an input to the Issue Management and Control process?

Accepted Answer

Escalated issues are not an input to the Issue Management and Control process.
Key Takeaway: The Issue Management and Control process is used to monitor any program issues that occur during the life cycle of the program. These issues are recorded in the "issue register" and are managed and controlled using the program management plan. Inputs to the Issue Management and Control process are the program management plan, work results (raw data), performance reports, and the issue register. The outputs of this process are proposed resolutions, escalated issues, change requests, and possible updates to the issue register.

Question 3

Which is NOT part of the Scope Control process?

Accepted Answer

Approve or disapprove change requests is not part of the Scope Control process.
Key Takeaway: The Scope Control process controls any changes to the program scope. The following tasks are included in the process: capture a change request; ensure each change request goes through the Integrated Chance Control process; archive the change requests and the associated details; and watch out for scope creep. Approving or disapproving a change request is an output of the Scope Control process.

Question 4

Which is NOT an input to the Scope Control process?

Accepted Answer

Program scope is not an input to the Scope Control process.
Key Takeaway: The Scope Control process controls any changes to the program scope. The input to the Scope Control process includes elements that define the scope: change requests, program budget, program schedule, program scope statement and scope management plan, program work breakdown structure, and performance reports.

Question 5

Which is NOT an output of the Schedule Control process?

Accepted Answer

Performance reports are not an output of the Schedule Control process.
Key Takeaway: The Schedule Control process ensures the program is completed within time according to the approved schedule. The output to the Schedule Control process include: information for stakeholders, updates to program schedule, and change requests. Performance reports are an input to the Schedule Control process.

Question 6

Which is NOT an input to the Perform Quality Control process?

Accepted Answer

Inspection reports are not an input to the Perform Quality Control process.
Key Takeaway: The Perform Quality Control process is used to monitor certain program deliverables (results, services, products, and benefits) to see if they meet the quality requirements. The input to the Perform Quality Control process includes: quality checklists, quality management plan, performance reports, and work results. Inspection reports are included in the output of the process.

Question 7

Which is NOT an input to the Performance Reporting process?

Accepted Answer

Forecasts are not an input to the Performance Reporting process.
Key Takeaway: Performance reporting is necessary to monitor the success of a program and its individual projects. Performance reporting presents a clear picture of the performance of the program to stakeholders to ensure that the program deliverables are being produced efficiently. Inputs to the Performance Reporting process are: work results, project performance reports, project status reports, performance variance reports, program schedules, the program budget, and the program management plan.

Question 8

Moris Lipswitch, the program sponsor, is asking for the performance measurement baseline. Which of the following are three components of a performance measurement baseline?

Accepted Answer

Scope baseline, schedule baseline, and cost baseline, are all components of a performance measurement baseline.
Key Takeaway: A baseline is a reference plan, either original or modified, for components against which performance deviations are measured. Such components are schedule, scope, and cost. The actual performance of a program is evaluated by comparing it to the performance measurement baseline.

Question 9

Mark Wallborg is trying to compose a list of seven basic tools of quality control. Which should NOT be included?

Accepted Answer

Earned value technique should not be included in a list of seven basic quality control tools.
Key Takeaway: The seven basic tools of quality control are: flowcharts, run charts, scatter diagrams, histograms, Pareto diagrams, control charts, and cause-and-effect diagrams. These tools and techniques are used to control the quality of a program and its constituent projects to ensure satisfactory program deliverables.

Question 10

Minnie McFinnie was late to her program management class. When she entered her professor was talking about the action items technique. Which Monitoring and Controlling process was the professor most likely discussing?

Accepted Answer

The professor was most likely discussing Communication Control.
Key Takeaway: The Action items technique or action items log is used to document and monitor the actions that need to be taken or any program issues that need to be resolved. This is meant to ensure that any important items are not missed in the communications process. With any action items, you should always define the issue so that it can be resolved, assign an owner or target team member for the issue, and establish a clear closure date for the issue.

Question 11

Moira Crofton has collected the following data from her constituent project, Raiding Coffins: BAC = $8,000; PV = $4,500; EV = $9,000; and CV = - $300. How much money has actually been spent on project Raiding Coffins?

Accepted Answer

$9,300 has actually been spent on project Raiding Coffins.
Key Takeaway: Actual cost is calculated with the following formula: CV = EV - AC => AC = EV - CV
Therefore, AC = $9,000 - (-$300 ) = $9,000 + $300 = $9,300.

Question 12

In which phase is a program closed?

Accepted Answer

A program is closed in phase five.
Key Takeaway: Phase five, closing the program, can only happen after the last phase gate review (G4), meaning the program is qualified to exit phase four. The purpose of phase five is to disband, dismantle the program infrastructure, and transition any necessary material and information from the program into ongoing operations, based upon Transition Planning.

Question 13

Which of the following processes does the Closing process group consist of?

Accepted Answer

The Closing process group consists of the Close Program, Component Closure, and Contract Closure processes.
Key Takeaway: Closing a program is the formal acceptance of the program outcome. The Closing process group finalizes closure of a program and all of its constituent projects, closes all program activities, and closing all contracts that were opened in the program and projects.

Question 14

Rudy Ninibocker is performing the Close Program process. The outputs of this process would include which of the following?

Accepted Answer

The final performance review report and program archives are two of the outputs of the Close Program process.
Key Takeaway: The Close Program process refers to the formal recognition of completion of a program. The outputs of this phase are: a certificate of program completion, the closure report, final performance review, personnel record updates, program archives, and a list of learned lessons from the program review.

Question 15

Lessons learned are which of the following?

Accepted Answer

Lessons learned are an input to and an output of the Close Program process.
Key Takeaway: A list of lessons learned is compiled during the program review and is also a possible output from several program management processes. These lessons are reviewed, analyzed, and then hopefully integrated into future program management scenarios. Any truly significant lessons learned are discussed at length in the program's closure report.

Question 16

Which processes make up the Closing process group?

Accepted Answer

Close Program, Component Closure, and Contract Closure make up the Closing process group.
Key Takeaway: Program closure occurs in phase five, the final program phase in the program life cycle. The Closing process group contains the process within which most of the critical tasks in the program closure are accomplished. These processes include Close Program, Component Closure, and Contract Closure.

Question 17

Which is NOT an activity that is part of closing a program?

Accepted Answer

Ensure that all the projects in the program are closed after the program is closed is not part of closing a program.
Key Takeaway: To ensure safe and smooth program closure, specific activities are performed: review, learn and document, transition, and shutdown. These activities are performed before the actual program is officially closed.

Question 18

Which is NOT included in the input to the Close Program process?

Accepted Answer

Program management plan is not an input to the Close Program process.
Key Takeaway: The Close Program process involves putting together the closure documents and reviewing them with the customer, the program sponsor or both to obtain acceptance of the outcome of the program. The input to the Close Program process include: approved deliverables, program management plan, program scope statement, product description, status reports, and lessons learned. The certificate of program completion is an output of the Close Program process.

Question 19

Which is NOT an output of the Component Closure process?

Accepted Answer

Termination request is not an output of the Component Closure process.
Key Takeaway: The Component Closure process is utilized to oversee the closure at the project level, ensuring that the projects have been properly closed. Completing the Component Closure process will produce the following outputs: certificate of program completion, communication messages, updates to resource availability, and project and program archives. Termination request is included in the input to the Close Program process.

Question 20

Which is NOT included in the input to the Contract Closure process?

Accepted Answer

Certificate of contract completion is not included in the input to the Contract Closure process.
Key Takeaway: The Contract Closure process is used to close the contracts executed during a program according to the contract terms and conditions. In order to perform the Contract Closure process the following inputs are necessary: termination notice, delivery notices, contract performance records, and acceptance records. The certification of contract completion and the contract termination documentation are outputs of this process.

Quiz 1: Program and Project Management