After a child has vomited in Alex's facilities, a customer reports that he feels that his food may have been contaminated due to splatter from the vomit. How should Alex handle this customer?
A)Alex should assure the customer that he was too far away from the incident for it to have affected his food.
B)Alex should ignore the customer's complaint as the customer has already complained that his food was served cold, has already eaten half and seems to be trying to get a free meal.
C)Alex should assure the customer that new food will be provided for him and discard the contaminated food.
D)Alex should send an order in for new food for the customer, but leave his food for him to do with as he chooses.

Question

Quizplus · Accepted Answer

Alex should assure the customer who feels his food may have been contaminated due to splatter from the vomit that new food will be provided for him and discard the contaminated food. Regardless of how far the customer was from the incident when it occurred, he was in a better position to know if his food may have been contaminated by the vomit. It is always better to err on the side of safety when faced with a situation that could possibly endanger the customer's health. Any contaminated or possibly contaminated food should be immediately discarded.

After a Child Has Vomited in Alex's Facilities, a Customer