One of the most interesting aspects of CRM Implementation is:
A)Call centers.
B)Use of technology.
C)Customer interfaces.
D)Demand generation via technology.

Question

Quizplus · Accepted Answer

One of the most interesting aspects of CRM Implementation is the multitude of customer interfaces that a company has to manage in the world of today. Until now, a company's direct interface with customers, if any, was mainly through salespeople or service agents.

One of the Most Interesting Aspects of CRM Implementation Is