Both ________ and ________ depend on electronic data that has been collected about customers to build and manage relationships.
A)CRM and e-CRM
B)Customer and consumer
C)Product and service
D)Service and idea

Question

Quizplus · Accepted Answer

Electronic data is vital to every process of the supply chain due to the rising amount of people on the internet. If a CRM or E-CRM firm needs to know about the average amount of people consuming "ABC" internet security service, they can get all the searches and number of downloads from the service to get an idea about the average antivirus consumer in the present market.

Both ________ and ________ Depend on Electronic Data That Has

Both and Depend on Electronic Data That Has