There are six main characteristics of assertive communication that include eye contact, body posture, gestures, voice, timing, and content. Eye contact demonstrates interest, body posture will improve the significance of the message, gestures add to emphasis, voice levels are modulated to a convincing tone, and timing to maximize receptivity. What is the sixth characteristic?
A)Passive voice
B)Temperament
C)Content
D)None of the above

Question

Quizplus · Accepted Answer

The sixth characteristic of assertive communication is content. This involves what you have to say. A person overcomes the fear to speak his or her mind or trying to influence others, but doing so in a way that respects the personal boundaries of others. Assertive communication allows us to constructively confront and find a mutually satisfying solution where conflict exists.

There Are Six Main Characteristics of Assertive Communication That Include