A Black Belt practitioner is hired by a construction company to oversee a large renovation project. The practitioner seeks to determine cost of quality by adding the costs of the following EXCEPT:

Question

Quizplus · Accepted Answer

Promotion costs are not part of the cost of quality calculations.
Key Takeaway: Cost of quality calculations are done to justify the cost of improvement measures. Cost of quality components include appraisal costs, prevention costs, internal failure costs and external failure costs.

A Black Belt Practitioner Is Hired by a Construction Company