Pamela only bought her cars from Lexis because they made it so easy to get them serviced by picking her car up and bringing it back to her. Lexis shows ________ leadership.
A) innovative
B) image
C) price
D) personnel
E) service

Question

Quizplus · Accepted Answer

The statement directly refers to Lexis' service, as they make it easy for the customer to get their car serviced with a pick-up and drop-off system. Therefore, Lexis demonstrates strong service leadership.

Pamela Only Bought Her Cars from Lexis Because They Made