A service is described as being inseparable because ________.
A) it can be easily separated from its provider
B) it can be experienced by a customer before utilization
C) it cannot be seen, heard, tasted, or felt by a customer
D) it is produced and consumed at the same time
E) its quality is only as good as that of the provider himself or herself

Question

Quizplus · Accepted Answer

Inseparability refers to the fact that a service is produced and consumed at the same time, meaning that the customer is typically present during the production process. This makes it difficult to separate the service from the service provider. Options A, B, C, and E do not accurately describe the concept of inseparability.

A Service Is Described as Being Inseparable Because ________