Websites where customers come to engage with other customers, the sponsoring firm, and others in the ecosystem to share ideas and collaborate on topics of mutual interest are called ________.

Question

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Customer communities are websites or online platforms where customers come together to engage with each other, the sponsoring firm, and others in the ecosystem to share ideas and collaborate on topics of mutual interest. These communities can help businesses foster stronger relationships with their customers, gain insights into their needs and preferences, and generate ideas for new products or services.

Websites Where Customers Come to Engage with Other Customers, the Sponsoring