The nurse is discussing smoking cessation options with a client who is having difficulty quitting due to pressures at work and with family and friends. Which statement used by the nurse displays active listening skills?

Question

Quizplus · Accepted Answer

Active listening involves a variety of interventions. In the correct response, the nurse prepares to summarize the key points the client has made. By doing so, the nurse demonstrates a desire to fully understand the client's concerns. The statement "I am trying to determine why you are sharing this information" does not reflect any active listening skills and may be viewed by the client as confrontational. Clients who feel criticized or judged may disengage from communication. Commenting that the client seems engaged in the community or should focus on prioritization is more a reflection of the nurse's personal feelings than a therapeutic response. The nurse should only share ideas and feelings if the client has asked for advice or input.

The Nurse Is Discussing Smoking Cessation Options with a Client