A public health nurse working with a young mother is concerned the mother is not providing accurate information during the assessment. What is the best response by the nurse in this situation?

Question

Quizplus · Accepted Answer

Filtering is the manipulation of information by the sender to make it seem more favorable to the receiver. It leads to miscommunication and misinterpretation. Filtering can be intentional or unintentional and may be used by clients or nurses. Clients sometimes use filtering during a needs assessment process, giving only partial or distorted information because they think this is what health professionals want to hear. The other choices would be inappropriate as they either belittle the client or suggest the client is possibly lying about the situation.

A Public Health Nurse Working with a Young Mother Is