A business that asks employees to "satisfy customers" has just established what industrial and organizational psychologists call a(n)____ criterion.

Name: A business that asks employees to "satisfy customers" has just established what industrial and organizational psychologists call a(n)____ criterion.
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Question

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Theoretical criteria refer to the conceptual standards or goals that an organization aims to achieve, such as "satisfying customers," which are often broad and not directly measurable.

A Business That Asks Employees to "Satisfy Customers" Has Just