David Brent,manager at Wernam-Hogg,is using employee appraisal forms when conducting employee reviews.These forms consist of a list of behaviors such as "contributes during meetings" and "keeps co-workers informed of progress." Such behaviors are known as ____.

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The behaviors listed on the appraisal forms are known as critical incidents, which are specific examples or incidents of behavior that demonstrate specific competencies, skills or attributes that are required for success in a particular role. These critical incidents are used to evaluate an employee's performance and are typically included in performance appraisal forms. Performance-level criteria, actual criteria, and objective measures are other types of evaluation criteria that may be used in employee appraisals, but they are not specifically related to the behavioral examples provided in Brent's appraisal forms.

David Brent,manager at Wernam-Hogg,is Using Employee Appraisal Forms When Conducting