A large sporting goods store has recently been involved in a controversy involving its suppliers' use of child labor. As it works to resolve this controversy, what should the company monitor to get a better idea of how consumers feel about the company and its brand?
A) corporate blogs
B) its supplier's website
C) company e-mail
D) its own website
E) relevant wikis

Question

Quizplus · Accepted Answer

Monitoring relevant wikis can provide this company with a better idea of how consumers feel about the company and its brand.

A Large Sporting Goods Store Has Recently Been Involved in a Controversy