The framework of quality that consisted of three elements was created by:
A) Walter Shewhart
B) W. Edwards Deming
C) Joseph Juran
D) Philip Crosby
E) K. Ishikawa
Correct Answer:
Verified
Q4: Like other capabilities that add value, capabilities
Q5: Quality dimensions that are shared between products
Q6: The PDCA cycle creates a structure for
Q7: Process-focused benchmarking is used when a business
Q8: ISO9000 clearly specifies a level of product
Q10: Which of the following statement is not
Q11: One of the ways product quality and
Q12: Which of the following statements is true
Q13: An example of external failure costs would
Q14: As prevention costs increase:
A) Internal failure costs
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