Which of the following statement is not true about quality certification programs?
A) For many companies, particularly those that interact globally, quality certification has become a. mandatory way of doing business.
B) The ISO 9000 standards specify a level of product or service quality that needs to be achieved.
C) In 2000, ISO 9002 and 9003 were discontinued, and ISO 9001 was replaced with one standard ISO 9000 2000.
D) The new ISO standards are much more customer-oriented and address customer satisfaction in greater detail.
Correct Answer:
Verified
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