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Six Sigma

Question 21

Multiple Choice

Six sigma


A) Refers to both 3.4 defects per million opportunities and a methodology for obtaining a high level of control of quality.
B) Implies three standard deviations above and three standard deviations below the process mean.
C) Refers to a portion of the ISO 9000 2000 standards that dictate quality level.
D) Means that customer specifications must be 6 standard deviations above the mean.

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