The quality improvement story can best be described as:
A) The increase in the prominence of quality in the U.S. that took place in the 1980's.
B) The dramatic improvement of Japanese product quality that took place after WWII.
C) A set of seven tools used for quality improvement.
D) A more detailed approach used to implement the PDCA cycle.
Correct Answer:
Verified
Q12: Which of the following statements is true
Q13: An example of external failure costs would
Q14: As prevention costs increase:
A) Internal failure costs
Q15: The stage of the PDCA cycle where
Q16: Which of the following statements is true
Q18: Which of the following statements is true
Q19: Which of the following is not true
Q20: Which of the following statement is not
Q21: Six sigma
A) Refers to both 3.4 defects
Q22: In six sigma, DMADV differs from DMAIC
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