Research has estimated that between 65% and 85% of customers who switch firms were not dissatisfied with their last vendor, but switched for other reasons.

Question

Quizplus · Accepted Answer

Research has estimated that between 65% and 85% of customers who switch firms were not dissatisfied with their last vendor, but switched for other reasons. Other reasons may include lower prices, better offer, special promotion, or more personalization.

Research Has Estimated That Between 65% and 85% of Customers