Centralization refers to the amount of decision-making authority that is held at the bottom of the organization.
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Q5: The shape of an organization's hierarchy is
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Q7: The structure of an organization can be
Q8: Standardization refers to the existence of rules
Q9: Departmentalization describes the approach used in grouping
Q11: Height refers to the number of levels
Q12: Organizational culture involves shared values and norms
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Q14: Structuring characteristics refer to policies and approaches
Q15: When standardization is high, managers and associates
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