The dialogue information of most interest to a company pertains to a customer's:
A) actual value and potential value
B) satisfaction and lifetime value
C) needs and potential value
D) satisfaction and behavior

Question

Quizplus · Accepted Answer

Understanding a customer's needs and potential value helps a company tailor its offerings and strategies to maximize customer satisfaction and long-term profitability.

The Dialogue Information of Most Interest to a Company Pertains