The most frequently used features on even the most basic phone systems are the hold button and call transfer.
Correct Answer:
Verified
Q7: Many people have never learned the basics
Q8: Callers should always:
A) be professional.
B) try to
Q9: An answer after two rings or less
Q10: Titles convey:
A) uniqueness.
B) credibility.
C) pompousness.
D) stuffiness.
Q11: The first step in handling an upset
Q12: Call center employees should compensate for the
Q13: The key to holding interest in a
Q14: To end a call:
A) say "thank you"
Q15: Customer dissatisfaction with a firm's phone call
Q17: When placing a business call, plan what
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents