One of the main principles behind globalization and expansion across cultural and geographic boundaries is:
A) language barriers are not as important as value barriers.
B) you cannot build relationships with people you don't understand.
C) value and service are the same in any language.
D) all of the above
Correct Answer:
Verified
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Q7: Businesses that institute effective customer retention programs
Q8: In the example in the text, a
Q9: Research indicates that it costs five to
Q11: Among the issues of dealing with the
Q12: The face of a company is often
Q13: Giving the least effort and service that
Q14: Customer loyalty is NOT:
A) a large share
Q15: Customer loyalty is:
A) driven by overall satisfaction.
B)
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