When Susanna purchased a silk blouse from Chadwick's of Boston, a catalog retailer, she was given a transaction number. In the event of any problems with her shipment, she could call the company, use the number, and discuss the status of her order. This identification number is used by Chadwick's to:
A) reduce telemarketing costs.
B) guarantee the sweatshirt will fit properly.
C) provide the consumer with postsale service.
D) ensure there will be no product liability claims.
E) verbalize its implied warranty.

Question

Quizplus · Accepted Answer

The transaction number allows Susanna to easily discuss the status of her order with the company, facilitating postsale service by providing a direct way to address any issues or concerns related to her purchase.

When Susanna Purchased a Silk Blouse from Chadwick's of Boston