Which of the Following Statements About Product Quality Is True

Which of the following statements about product quality is True?

A) Consumers frequently disagree about what factors constitute quality in a product.
B) Individual expectations have no effect on how quality is perceived.
C) Optimal product quality, for all companies, means that the quality of the product exceeded expectations.
D) Product quality has no effect on the development of an organization's differential advantage.
E) Personal tastes have no effect on how consumers perceive quality.