Which of the following statements about total quality management (TQM) programs is True?
A) The term TQM refers to the specific policies and practices for creating quality and nothing more.
B) Everyone accepts the importance of TQM, and no one criticizes its significance to business.
C) TQM is synonymous with ISO 9000.
D) TQM is a philosophy that commits organizations to continuous quality improvements in all of their activities.
E) TQM programs can only be instituted by for-profit companies.
Correct Answer:
Verified
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