In using groups to make or to aid in making decisions, a tendency sometimes arises for the group to seek agreement about an issue at the expense of realistically appraising the situation. Usually this is done, according to the text, to preserve group cohesiveness and because of the reluctance to risk disagreement within the group. This tendency or process is usually called:

Question

Quizplus · Accepted Answer

This tendency is known as "groupthink," a term that describes when a group makes faulty or ineffective decisions for the sake of reaching a consensus, often avoiding realistic evaluation of alternatives or solutions. It prioritizes harmony and conformity within the group over critical analysis and debate.

In Using Groups to Make or to Aid in Making