The first impression a customer gets of a firm's image on the Web is through its
A) Web address.
B) shopping tools.
C) links.
D) home page.

Name: The first impression a customer gets of a firm's image on the Web is through its A) Web address. B) shopping tools. C) links. D) home page.
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Question

Quizplus · Accepted Answer

The first impression a customer gets of a firm's image on the Web is typically through its home page, as it is the initial page a user lands on when visiting a website.

The First Impression a Customer Gets of a Firm's Image