Negative Customer Comments Appearing on a Forum That a Firm

Negative customer comments appearing on a forum that a firm owns

A) usually result in a firm suing the commenter for defamation.
B) immediately draw the attention of government regulators.
C) are mostly fake messages designed to build attention.
D) place the firm in an ethical predicament over how to treat the comments.
E) are usually expunged before other participants can see them.