Customer satisfaction is the degree to which expectations of attributes, customer service, and price have been or are expected to be met.

Name: Customer satisfaction is the degree to which expectations of attributes, customer service, and price have been or are expected to be met.
Brand: Quizplus
Rating: 4.9 (27 reviews)

Question

Quizplus · Accepted Answer

Customer satisfaction measures how well the actual performance of a product or service meets or exceeds customers' expectations, including their expectations about the product attributes, customer service, and price.

Customer Satisfaction Is the Degree to Which Expectations of Attributes