Question 1

All of the following are characteristics of Weberian bureaucracy except:

Accepted Answer

The characteristic that management is the same as the ownership of the organization is not a part of Weberian bureaucracy. In fact, Weber believed that bureaucracy should be separate from ownership and political influence to ensure impartiality and efficiency.

Question 2

The four subfields of the classical perspective include:

Accepted Answer

The classical perspective includes four subfields, which are administrative principles, bureaucratic organizations, management science, and scientific management.

Question 3

According to Weber's ideas on bureaucracy, organizations should be based on:

Accepted Answer

Weber believed that bureaucracy should be based on rational authority, which is based on rules and regulations rather than personal characteristics or relationships. This helps ensure consistency and fairness in decision-making and treatment of employees.

Question 4

__________ is considered the "father of scientific management."

Accepted Answer

Frederick W. Taylor is considered the "father of scientific management" for his work in the early 20th century on improving efficiency and productivity in manufacturing processes. He developed methods for improving worker performance through time and motion studies, and his ideas laid the foundation for many management practices still used today.

Question 5

Max Weber felt selection of employees should be based on:

Accepted Answer

Max Weber believed that selection of employees should be based on their competence, knowledge, and skills rather than personal connections or political skills. The selection of employees should be made objectively, based on their qualifications and abilities, to ensure that the organization employs the most capable individuals. Therefore, education, experience, and technical skills should be the primary criteria while selecting employees. Efficient systems can also be a factor in the selection process, but competence is the most crucial criterion.

Question 6

Positions organized in a hierarchy of authority is an important characteristic of:

Accepted Answer

The bureaucratic organizations approach emphasizes a clear hierarchy of authority and division of labor, with each position having a specific set of responsibilities and tasks. This allows for clear communication channels and decision-making processes. Scientific management and management science also focus on efficiency and productivity, but may not necessarily have a hierarchical structure. The human relations movement and behavioral sciences approach place greater emphasis on the individual and group dynamics within an organization, rather than a formal hierarchy.

Question 7

Mary Parker Follett contributed to which of the following perspectives on management?

Accepted Answer

Mary Parker Follett is primarily known for her contributions to the humanistic perspective on management, which emphasized the importance of treating employees as individuals with unique needs and interests, and the value of collaboration and teamwork in achieving organizational goals. She was also a pioneer in the field of organizational behavior, offering insights into how groups and individuals interacted within organizations and advocating for a more democratic approach to management. Follett's ideas helped to shape the modern understanding of management as a field that is focused on creating better outcomes for people and organizations, rather than just maximizing efficiency or profits.

Question 8

Archies' Antiques, Inc., is characterized by separation of management from ownership and by clearly defined lines of authority and responsibility. These characteristics are consistent with the principles of:

Accepted Answer

The characteristics of separation of management from ownership and clearly defined lines of authority and responsibility are consistent with the principles of the bureaucratic organizations approach.

Question 9

Which of the following is a bar graph that measures planned and completed work along each stage of production by time elapsed?

Accepted Answer

A Gantt chart is a type of bar graph that shows planned and completed work over time, commonly used in project management to track progress of the various stages of production. Time and work chart, time and motion chart, production and delivery chart, and Gilbreth chart are all different types of charts that measure various aspects of production, but none of them specifically measure planned and completed work by time elapsed like a Gantt chart does.

Question 10

UPS is successful in the package delivery market. One important reason for this success is the concept of:

Accepted Answer

The answer of UPS is successful in the package delivery...

Question 11

Who is considered the "first lady of management?"

Accepted Answer

Lillian Gilbreth is often referred to as the "first lady of management" due to her pioneering work in industrial engineering and management, particularly in the field of time and motion studies.

Question 12

Matrix Dress Designs operates using the concept of empowerment, where employees act independently and with management facilitating rather than controlling workers. These qualities represent which management approach?

Accepted Answer

The empowerment approach falls under the humanistic perspective management approach, which emphasizes the importance of treating employees as individuals with unique needs and desires. This approach values employee empowerment and involvement in decision-making, which aligns with the values of Matrix Dress Designs.

Question 13

Whereas scientific management focuses on __________, administrative principles approach focuses on __________.

Accepted Answer

Scientific management emphasizes improving individual productivity through the application of scientific methods, while administrative principles approach focuses on organizing the entire organization to enhance its effectiveness and efficiency.

Question 14

Which of the following is a major criticism of scientific management?

Accepted Answer

Scientific management was criticized for ignoring the social context of work, meaning that it focused solely on the technical or mechanical aspects of work and neglected the impact of social, cultural, and psychological factors on workers and their performance.

Question 15

Frederick Taylor's contributions were in the field of:

Accepted Answer

Frederick Taylor is known as the father of scientific management. He developed principles and methods for improving efficiency in the workplace, including time studies, standardization of work, and training workers to follow standardized procedures. His focus was on increasing productivity and efficiency through the scientific analysis of tasks and work processes.

Question 16

Time and motion studies that resulted in drastic reduction in the time that patients spent on the operating table were pioneered by:

Accepted Answer

Frank Gilbreth, along with his wife Lillian, was a pioneer in the field of time and motion studies. They sought to improve efficiency and reduce waste by analyzing every movement involved in a task and finding ways to streamline the process. Their work led to significant reductions in the amount of time that patients spent on the operating table, among other achievements in industrial engineering.

Question 17

The bureaucratic organizations approach is a subfield within:

Accepted Answer

The bureaucratic organizations approach is one of the key subfields within the classical perspective in management theory. This approach emphasizes a rational and hierarchical structure to organizations, with a clear division of labor and a set of rules and procedures that govern operations. It is often associated with the work of Max Weber and his ideas about the ideal type of bureaucracy.

Question 18

Standardization of work and wage incentives are characteristics of:

Accepted Answer

Standardization of work and wage incentives are key components of scientific management, which was developed by Frederick Taylor in the early 20th century. Scientific management is a management approach that emphasizes the use of quantitative analysis and standardized procedures to improve efficiency and productivity in organizations.

Question 19

Which of the following is not a criticism of scientific management?

Accepted Answer

Scientific management was based on the careful observation and analysis of tasks and jobs to optimize efficiency. This is actually one of its strengths and not a criticism. The other options are all valid criticisms of scientific management.

Question 20

The assembly line is most consistent with which of the following general principles of management?

Accepted Answer

The assembly line is the result of dividing work into small, repeatable tasks that can be performed by different workers. This is consistent with the principle of division of work, which aims to increase efficiency and productivity by breaking down complex tasks into simpler ones.

Quiz 2: The Evolution of Management Thinking