Facilitating goods are tangible items that support or accompany the service being provided.
Correct Answer:
Verified
Q17: "Turning the guest's frown upside down" is
Q18: Which of the following is NOT a
Q19: The acronym TIPS stands for _.
A) To
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Q23: Quality is only subjective in nature.
Q24: Tourism services perish or lose their value
Q25: Quality assurance does not depend on the
Q26: When customers perceive a company's product as
Q27: Surveys have shown that customers will return
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