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The Kinds of Complaints Nonprofits Are Most Likely to Receive

Question 9

Multiple Choice

The kinds of complaints nonprofits are most likely to receive involve


A) issues involving times when people's expectations were exceeded
B) issues involving large monetary and time cost for the audience member
C) issues like broken items and somewhat discourteous employees
D) issues that are "little things" like delayed services, and impersonal medical care
E) none of the above

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