Question 1

Management strategy is a future-oriented conception in which the relationship between the industry and the environment is described, and this forms the guiding principles for decision making.

Accepted Answer

Management strategy involves planning and decision-making that considers future industry and environmental interactions to guide organizational actions and objectives.

Question 2

In terms of its hierarchical ordering, strategic management is a level of managerial activity above setting goals.

Accepted Answer

Strategic management involves setting goals and is not above it; it encompasses the formulation and implementation of major goals and initiatives.

Question 3

Tactics are the concrete actions that are taken to implement a strategy.

Accepted Answer

Tactics are specific actions or steps taken to achieve the broader goals outlined in a strategy.

Question 4

The flattening of hierarchies and pressure for companies to improve productivity to remain competitive have made interpersonal relationships and the ability to maintain them more crucial than ever in the modern business world.

Accepted Answer

Flattening hierarchies and productivity pressures require effective communication and collaboration, making interpersonal relationships vital for success in modern business environments.

Question 5

According to Rosabeth Moss Kanter, the work of a manager has changed from a focus on communication to an emphasis on planning, organizing, and coordinating.

Accepted Answer

Rosabeth Moss Kanter emphasizes that modern management has shifted towards communication, collaboration, and empowerment rather than just planning, organizing, and coordinating.

Question 6

The distinction between leadership and management is that leaders coordinate and organize activities while managers influence people.

Accepted Answer

Leaders typically influence and inspire people, while managers are more focused on coordinating and organizing activities.

Question 7

The best model of communication sees it as the transfer of information from one person to another.

Accepted Answer

The best model of communication is often considered to be interactive or transactional, emphasizing the dynamic and reciprocal nature of communication rather than just a one-way transfer of information.

Question 8

Plurality is any phenomenon "invented" or "constructed" by participants in a particular culture or society, existing because people agree to behave as if it exists or follow certain conventional rules.

Accepted Answer

The description provided is more aligned with the concept of a "social construct," not "plurality." Plurality generally refers to a state of being plural or multiple, often used in contexts like voting or linguistics.

Question 9

Berger and Luckmann argued that all knowledge, including the most basic, taken-for-granted common sense knowledge of everyday reality, is derived from and maintained by social interactions.

Accepted Answer

Berger and Luckmann, in their work "The Social Construction of Reality," argue that knowledge is constructed through social processes and interactions, emphasizing the role of society in shaping what is considered reality.

Question 10

Leadership is achieved-or not--through the processes of communication with others.

Accepted Answer

Leadership involves influencing and guiding others, which is primarily achieved through effective communication.

Question 11

A strategic approach to communication has become of greater importance in recent years for all of the following reasons, EXCEPT:

Accepted Answer

Better educated management personnel is not a reason for the increased importance of a strategic approach to communication. The other options relate to broader changes in the environment and understanding of communication's role.

Question 12

______________refers to the fact that people in communication mutually construct the meanings they have for situations and each other.

Accepted Answer

The answer of ______________refers to the fact that people in...

Question 13

Authoritative power is

Accepted Answer

Authoritative power is derived from the legitimate right of the power holder to require and demand obedience from others, as described in choice A.

Question 14

Reward power is

Accepted Answer

Reward power is the capability of controlling the distribution of rewards given or offered to the target, which can influence their behavior by providing incentives for compliance.

Question 15

Expert power is

Accepted Answer

Expert power is derived from the perception that the power holder has superior skills and knowledge, which makes others more likely to comply with their requests or demands.

Question 16

_______________power is influence based on the target's identification with, attraction to, or respect for the power holder.

Accepted Answer

Referent power is derived from the target's identification with, attraction to, or respect for the power holder.

Question 17

According to Kotter, the functions of management are to produce order and consistency through all of the following, EXCEPT:

Accepted Answer

The answer of According to Kotter, the functions of management...

Question 18

According to Kotter, the functions of leadership are to produce change and movement through all of the following, EXCEPT:

Accepted Answer

Controlling and problem solving are functions of management, not leadership, according to Kotter. Leadership focuses on establishing direction, aligning people, and motivating and inspiring to produce change and movement.

Question 19

The assumption that communication only concerns the transfer of information to another is inadequate for all of the following reasons, EXCEPT:

Accepted Answer

The assumption that communication only concerns the transfer of information is not challenged by the predominance of technology as a channel; rather, technology can facilitate or hinder the transfer but does not inherently address the complexity of communication itself.

Question 20

The process of social construction of reality involves the following:

Accepted Answer

The answer of The process of social construction of reality...

Quiz 1: What Is Strategic Communication