________ means that formal decision-making authority is held by a small group of people.
A) Departmentalization
B) Span of control
C) Formalization
D) Centralization
E) Division of labor

Question

Quizplus · Accepted Answer

Centralization refers to the concentration of decision-making authority at the top levels of the organizational hierarchy, meaning a small group of people hold the formal decision-making power.

________ Means That Formal Decision-Making Authority Is Held by a Small